Policies
We consider it our foremost responsibility to keep our clients’ pets safe, healthy, and happy during their time with us. Please review our policies and feel free to call us with any questions!
Vaccination & Health Requirements
Dogs must be up to date with vaccinations, including: Rabies, Distemper, and Bordatella (Canine Cough). All boarding cats must be up to date with Rabies and Distemper shots. We recommend a monthly flea/tick program.
All male dogs over 9 months must be neutered to participate in group play, although un-neutered dogs are welcome in our private and enrichment activities for both daycare and boarding. No female dogs in heat.
Check-In/Out Policies
Check-in: Check-in is available during office hours (7AM-1PM or 2PM-4PM weekdays, 9AM-1PM or 2PM-4PM Saturdays, and 9AM-1PM Sundays—closed daily 1PM-2PM).
Check-out: Check-out time is 12PM daily. Afternoon check-out, 2PM-7PM, is available 7 days a week for an additional fee. If your dog is being groomed in the Beauty Barn, we will call you when the groom is done, then you can come pick up (no charge for afternoon check out for dogs being groomed). Please let us know in advance if you need the groom to be finished by a specific time. Basic washes for dogs scheduled out in the morning are done by 9AM and for dogs scheduled out in the afternoon by 3PM.
New Dog Meet & Greet
In order to provide the best play and stay experience for your dog Dogs On The Farm recommends bringing your dog for a 1/2 day or a full day of daycare where we can do a meet & greet evaluation prior to beginning your boarding stay.
During the meet & greet dogs will have an opportunity to play with Dogs On The Farm's experienced staff with toys and will meet some well-behaved playmates. After the meet & greet you dog may join in the appropriate play group or individual playtimes for the afternoon play session. Pet parents will receive a call or email when the meet & greet is done and playtime has started. This fun day will help us suggest the best play options and provide the optimal experience while visiting the Farm. If pet parents are unable to schedule a meet & greet prior to boarding, we will arrange a mini-meet & greet on the arrival day before integrating them into group play.
Food Policy
We highly recommend bringing your pet's regular food from home for their stay. Many dogs get an upset stomach switching foods while away from home. We have a refrigerator and microwave, so we can accommodate special diets. We require all dry food and homemade food to be pre-bagged into meal portions (1 baggie per meal). Do not divide canned food. If you don't have time to bag your pet's food we will do it for you for $2 per meal. There is no fee if your pet's food is pre-bagged for each meal. If you prefer to use our food, we will provide it for $2 per meal. Treats from home are welcome.
If you don't provide food from home, we will provided kennel dry food at a cost of $2 per meal.
Other Belongings
We welcome belongings from home. We ask that you NOT bring large or bulky bedding, dishes/bowls, or any items that could be dangerous to your pet. All belongings are left in the dog’s room and are not allowed out in daycare, since some dogs are possessive of toys. Please make sure belongings are labeled with your dog’s name. Dogs On The Farm & Cats Too is not responsible for lost or damaged items, so please don’t bring anything that is irreplaceable!
Payment Policy
All major credit cards accepted, as well as debit cards and cash, but NO CHECKS, please.
Payment is taken on check in, and a credit card number must be left on file during your pet’s stay for emergency situations and other charges incurred during the visit.
PetAssurance Program
Dogs On The Farm & Cats Too offers a proactive “sick pet care” program called PetAssurance. This program is designed to give our clients added peace of mind. This program covers unexpected illnesses or injuries while pets are staying at Dogs On The Farm & Cats Too and within five days of their departure. Download PDF.